Privacy Policy
Effective Date: May 19, 2026
Welcome to Automclaim. We are a B2B SaaS platform designed for automotive body shop owners. Our service connects to your Gmail and Outlook accounts to help you monitor insurance-related emails and send marketing communications. This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
Information You Provide
- Account information (name, email address, phone number, company name, billing details)
- Shop and business information (address, services offered, insurance partners)
- Customer data you input into the platform (names, contact details, vehicle information)
- Email content from connected Gmail and Outlook accounts related to insurance claims
- Marketing email content you create and send through the platform
- Support requests and communications with us
Information We Collect Automatically
- Device and usage data (IP address, browser type, operating system, access times, pages viewed)
- Platform feature usage and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
- Provide and maintain the Service: Manage your account, deliver email integration (Gmail, Outlook), monitor and analyze insurance emails, and enable marketing email delivery.
- Improve and personalize: Analyze usage trends to improve platform features and customize your experience.
- Communicate: Send service updates, notifications, technical support information, and (with your consent) promotional communications.
- Security and compliance: Protect our Service and users from fraud and abuse; comply with legal obligations.
- AI-powered features: Generate email summaries, extract data from insurance documents, and provide actionable insights.
3. How We Share Your Information
- Service providers: Third parties that assist in operating our business (hosting, payment processing, analytics, email delivery).
- Legal requirements: When required by law or in response to valid legal processes (court orders, subpoenas).
- Business transfers: In connection with a merger, acquisition, or sale of assets.
- With your consent: In other circumstances where you have given explicit consent.
We do not sell your personal information to third parties.
4. Email Integration & Data Access
When you connect your Gmail or Outlook account, we access email data solely for the purpose of monitoring insurance-related communications and enabling marketing email functionality. We do not access emails unrelated to the services we provide. You may disconnect your email account at any time through your account settings.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements. Upon account deletion, we will remove or anonymize your personal data within 90 days, except where retention is required by law.
6. Your Rights and Choices
- Access and update: You may access and update your personal information through your account settings.
- Opt-out: You may opt out of marketing communications at any time.
- Disconnect email: You may disconnect your Gmail or Outlook integration at any time.
- Account deletion: You may request deletion of your account by contacting us.
- Data portability: You may request a copy of your data in a portable format.
7. Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and we will update the "Effective Date" at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: